ORBLINK Get ORBLINK

Delete your identity

You can delete your ORBLINK identity yourself, inside the app, at any time. You don't need to write to us.

How to delete

  1. Open ORBLINK and go to Settings.
  2. Open your identity settings and choose the deletion route.
  3. Confirm with your face, fingerprint or passcode.

We remove the records held by our services and confirm when it's done. You don't need to keep the app installed to ask.

What gets deleted

  • Your key, messages, photos, files and call history on this phone
  • Your proven email address and phone number on our servers
  • Your directory listing, if you created one
  • Any sealed messages still waiting on our relay
  • Your Guardian backup, if you have one

What others hold

  • If you ran an identity check, DIDIT keeps the result for the period its own policy sets. Ask us and we'll have it deleted.
  • Messages you already sent stay on the other person's phone until that chat's retention period ends.
  • Apple or Google keep your purchase history.
  • We may keep a record of an abuse report about your identity where needed to keep the service safe, and we'll tell you if so.

Subscriptions

Deleting your identity doesn't cancel a Guardian subscription. Apple or Google bills it, so cancel it in your App Store subscriptions or in Google Play.

If you no longer have the app

Deleting the app already removes everything held on your phone. To remove our server records too, write to privacy@orbis.id from an address you proved in the app. We'll confirm when it's done.